Short-term Luggage Storage
Travellers can check coats, boots and baggage in the storage facility for short periods of time (maximum of two weeks). A valid, up-to-date boarding pass is required.
The storage facility is located in the Security Office, Centre Tunnel, Room B085 of the terminal building and operates 24 hours a day, seven days a week. Prices are $3 per day for small items to a $15 weekly maximum and $5 per day for large items to a $25 weekly maximum (HST included). Payment may be made by cash, debit or credit card.
Please note that the storage facility is not able to store the following:
– Weapons and/or ammunition
– Pet carriers
– Perishable foods
Packing Your Luggage
Click here for packing tips provided by Canadian Air Transport Security Authority (CATSA), the agency responsible for pre-board security screening.
NOTE: The scanner for the oversized baggage can process items that fit within the 75 cm X 55 cm opening. Items that do not fit will be manually searched.
It is quicker and easier for CATSA to inspect unlocked bags. However, if you prefer to lock your bags, click here for important information from CATSA.
NOTE: Each airline has different size and volume requirements for luggage. Please contact your airline directly for this information prior to leaving on your flight.
Lost Luggage Claims
Every precaution is taken by the airlines to ensure the safe arrival of all baggage on our three domestic and two international baggage carousels. If, however, there is a problem with lost or delayed baggage, each airline has a baggage claim area at the airport. Hours of operation vary. Please contact your airline directly for more information.
Baggage Claim Office in Domestic Arrivals: 1.888.689.2247
Baggage Claim Agent in International Arrivals: 902.873.3566
Baggage Claim Agent in Domestic / International Arrivals: 902.873.3253
Baggage Inquiries: 902.873.5802
Baggage Inquiries: 1.800.325.8224
Baggage Inquiries: 902.873.3253
Baggage Inquiries: 1.888.619.8622 (Option 5)
Baggage Inquiries: 902.873.5802 or 1.800.221.6903
Baggage Inquiries: 1.800.371.4771
Baggage Inquiries: 1.866.666.6224