Forms and Directives

The information in the following section is directed to individuals who work at Halifax Stanfield International Airport and is not intended for the general public.

Les informations contenues dans la section suivante s’adressent aux personnes qui travaillent à l’aéroport international Stanfield d’Halifax et ne sont pas destinées au grand public.

Security Clearance

If your employment requires you to have access to restricted areas of Halifax Stanfield International Airport, your employer will send you information to complete your transportation security clearance (TSC).

1. Canadian Airports Security Awareness Program

Prior to attending the Pass Control Office, you must successfully complete all three modules of the Canadian Airports Security Awareness Program (CASAP). The training can be accessed here: https://hiaa.sabacloud.com/

Follow the instructions to sign up (register) for the training. The training does not have to be completed in one session. Once registered, you can sign in as many times as you wish to complete all three modules (remember the password you registered with).

The first time you sign up (register), you will need the ‘security keyword,’ which you can get from your employer.

2. Restricted Area Identification Card

Use this RAIC Application Checklist when applying for a Halifax Stanfield RAIC.

Electronically complete the Halifax Stanfield RAIC application form, print it, and then have it approved by your company’s authorized signing authority:

Application for a Restricted Area Identification Card

3. Transportation Security Clearance

Applications for a TSC from Transport Canada must be initiated by your employer, completed online, and returned to your employer online for authorization.

For the information of employers, this is the user guide for initiating and managing TSC applications for your employees:

Transportation Security Services (TSS) Platform

TSS Tutorials

2-factor authentication and invitation code (English)

2-factor authentication and invitation code (French)

4. Pass Control Office Appointments

The Pass Control Office is transitioning from our existing appointment software to a new and improved platform, WaitWell.

This system will enhance the customer service experience by streamlining both appointment scheduling and queue management.

The appointment booking process will function similarly to the previous system. The new queue system will allow individuals to check in upon arrival by scanning a QR code posted outside the Pass Control Office, which will place them in the queue.

Alternatively, individuals can join the queue remotely by click here. This feature allows users to join from anywhere and provides an estimate of wait times, as well as the number of people ahead of them. The same link will also be used to book appointments, just as in the previous system.

As with any new system, there may be minor adjustments as we continue to improve the overall experience. Please note that estimated wait times may be less accurate initially, as the system requires time to gather data and refine its predictions.

Next Steps

Once completed, the Halifax Stanfield RAIC application – and all the original documentation to support your TSC – must be brought to the Pass Control Office to complete your application process.

Prior to attending Pass Control Office, it is essential that you know the following:

• Ensure the signing authority for your company has authorized your TSC, and approved and signed your Halifax Stanfield RAIC application. This will ensure it is complete, free of errors, and that you are in possession of all the required original supporting documentation. Failing to do this will result in your application not being accepted by the Pass Control Office, and you will need to attend on another date/time when the application and/or original supporting documentation is correct for submission to the Halifax Stanfield Pass Control Office and Transport Canada.
• It is not the role of the Pass Control Office to help you complete your TSC or Halifax Stanfield RAIC application. The responsibility for this lies with the signing authority for your company.

Halifax Stanfield Pass Control Office
Centre Tunnel, Air Terminal Building
747 Bell Boulevard, Goffs, Nova Scotia, B2T 1K2
Phone: 902.873.1253
Email: pco@halifaxstanfield.ca
Hours of Operation: Monday to Friday, 7 a.m. to 5 p.m.