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  • We strive to provide a superior customer experience and are happy to answer any questions or comments you may have. Please see below for several contact options.

    Try using the Search tool at the top of our website for a quick answer.

    For inquiries about lost and found items, please visit Lost and Found.

    If you have an airline-specific question, please contact your airline directly.

    If your request concerns employment with HIAA, please send an email to employment@hiaa.ca or check our Careers Section.

    Contact Us Form

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    Halifax International Airport Authority
    Halifax Stanfield International Airport
    747 Bell Boulevard
    Goffs, Nova Scotia, Canada
    B2T 1K2

    Phone: 902.873.4422 or 1.877.876.4422
    Email: info@hiaa.ca

    Accessing Bell TTY Relay service:
    Voice to TTY: 1.800.855.0511
    TTY to Voice: 711

    Accessibility Feedback

    If a person is dissatisfied with the services offered in connection with the application of the Accessible Transportation for Persons with Disabilities Regulations (ATPDR), we invite them to contact us by one of the following means, and we will respond in a timely manner.

    Upon receipt of customer feedback, HIAA will acknowledge receipt of the inquiry or complaint and investigate the matter. Customers will be advised of the outcome of this investigation in a timely manner.

    Learn more about our accessibility services and feedback process here.