TERMINAL RESERVED
What is Terminal Reserved?
Terminal Reserved is a designated parking area on P1 South of the parkade for customers who reserve and pay for parking online before arriving at Halifax Stanfield. A valid reservation in advance is required and will guarantee a parking space in the Terminal Reserved area.
How do I make a parking reservation?
Visit reservation.halifaxstanfield.ca and:
- Enter your expected parking entry and exit dates and times.
- Enter your required contact information.
- Enter your payment information.
- Review your booking details and submit payment.
The required booking information includes your first name, last name, email address and postal code.
Once your reservation is confirmed, you will receive an email containing your reservation details, parking instructions and QR code which you will use to access the parking facility.
Do I need to create an account?
No. You do not need to create an account to reserve parking.
How far in advance can I reserve parking?
Parking can be reserved up to six months in advance.
Can I make a reservation shortly before arriving?
A reservation can be made up to two hours before your scheduled parking arrival time. Advance booking is recommended, particularly during busy travel periods.
Which entry and exit times should I select when booking?
When making your reservation, we recommend selecting an entry time approximately two hours before your planned arrival at the airport and an exit time approximately two hours after your planned return. This provides additional flexibility if your travel plans change or your return flight is delayed.
Is there a minimum or maximum reservation length?
The minimum stay is 12 hours. There is no maximum stay.
Is there a reservation or booking fee?
No. There are no reservation, booking or service fees to reserve parking. A cancellation fee of $5 will apply if you cancel an existing reservation.
How are Terminal Reserved parking charges calculated?
Terminal Reserved parking costs $38 per day, including HST. After the first 24-hour period, applicable hourly charges are added based on the additional time parked. There is no weekly maximum.
What payment methods can I use for an online reservation?
You can pay for online reservations with Visa, Mastercard, or American Express.
How will I know that my reservation is confirmed?
Once your payment is accepted, you will receive a confirmation email with your reservation details, parking instructions, and QR code. You will need your QR code to enter and exit Terminal Reserved. You can display the QR code on your mobile device or bring a printed copy.
Can I reserve a specific parking stall?
No. Individual stalls cannot be selected when making a reservation. Your reservation guarantees a space within Terminal Reserved. Once inside the Reserved area, park in any available, unmarked stall.
Can I reserve accessible parking?
Accessible parking stalls are available in Terminal Reserved, but individual accessible stalls cannot be selected when making a reservation. Customers with a valid Terminal Reserved booking and accessible parking permit may use any available designated accessible stall within the Reserved area.
Can I reserve an electric vehicle charging stall?
EV charging stalls are available in Terminal Reserved, but they cannot be individually selected or guaranteed when making a reservation. Customers may use an available EV charging stall on a first-come, first-served basis.
Can I make reservations for more than one vehicle?
When reserving parking, you can make a single booking at a time. You may make multiple bookings for multiple vehicles, and each booking will have a unique QR code to enter the Terminal Reserved area.
Can I change my reservation?
Yes. You can make changes to your reservation using the Manage My Reservation link. Changes can be made until two hours before your scheduled stay begins. You will need your reservation reference number and email address to access your booking.
What happens if the price changes when I amend my reservation?
If you shorten your reservation, you will receive a refund for the unused parking time.
If you extend your reservation, you will be charged for the additional parking time when you make the change.
Once you are within two hours of your scheduled stay, no further changes can be made to the reservation.
How do I cancel my reservation?
You can cancel your booking using the Manage My Reservation link. Reservations can be cancelled at least two hours before the scheduled arrival time and are subject to a $5 cancellation .
How do I enter Terminal Reserved?
Terminal Reserved is located on P1 South of the parkade.
When you arrive:
- Follow airport signage toward the parkade and Terminal Reserved.
- Use one of the two Terminal Reserved entry lanes located on the far right.
- Pull up to the entry machine.
- Scan the QR code from your reservation confirmation. You can scan it from your mobile device or a printed copy.
- Once the gate opens, proceed to the P1 Terminal Reserved area.
- Park in any available, unmarked stall.
Your confirmation email will also include parking and entry instructions.
How do I exit Terminal Reserved?
When leaving:
- Proceed to the Exit Plaza.
- Use one of the two Reserved exit machines located on the far right.
- Scan the same QR code used when you entered.
- If no additional charges apply, the gate will open, and your stay is complete.
- If you stayed beyond your reserved time, the exit machine will prompt you to pay the additional amount by debit or credit card before exiting.
Can I enter and exit more than once during my reservation?
No. Each Terminal Reserved booking allows one entry and one exit.
Once you exit the Reserved parking area, the reservation is considered complete.
What happens if I arrive before my reservation begins?
We recommend selecting a reservation entry time approximately two hours before your planned arrival at the airport to provide flexibility.
You may enter Terminal Reserved up to one hour before your booked entry time without changing your reservation. If you arrive more than one hour early, you will not be able to enter until you are within the one-hour grace period.
What happens if I leave after my reservation ends?
If you stay beyond your reserved exit time, overstay charges will apply. When you scan your QR code at the Terminal Reserved exit machine, you will be prompted to pay the additional parking charges by debit or credit card before the gate opens. The exit machine will provide a receipt for the overstay payment.
What happens if my flight is delayed?
We recommend selecting an exit time approximately two hours after your planned return to allow additional time for delays, baggage collection and other parts of your arrival journey.
If your delay causes you to remain parked beyond your reserved time, overstay charges will apply. These charges can be paid by debit or credit card at the Terminal Reserved exit machine.
There is no separate travel disruption exemption from overstay charges.
Will I receive a refund if I leave earlier than planned?
If you amend your reservation at least two hours before your scheduled stay begins, you will receive a refund for the unused parking time.
Once you are within two hours of your scheduled stay, the reservation can no longer be changed. If you leave earlier than planned after your reservation has started, you will not receive a refund for the unused time.
What should I do if I lose or cannot access my confirmation email or QR code?
Use the Manage My Reservation link to access your booking using your reservation reference number and email address.
If you require assistance when you are already at the parking entrance or exit, press the Help button on the parking equipment.
What should I do if I do not receive a confirmation email?
Check that you entered the correct email address and review your junk or spam folder. Do not immediately make a second reservation, as your original transaction may have been completed.
Use Manage My Reservation to check your booking or contact info@halifaxstanfield.ca for assistance.
What should I do if the gate does not open or my reservation is not recognized?
Stop at the entrance or exit machine and press the Help button for assistance. Have your reservation reference number and confirmation email available if possible.
Do not reverse or move to another lane unless instructed to do so by a parking employee.
Can I make a reservation for someone else?
Yes. You can make a reservation on behalf of someone else. Make sure you share the reservation confirmation with the person who will be parking, including the QR code and any parking instructions. The QR code is required to enter and exit Terminal Reserved and can be displayed on a mobile device or printed.
Are discounts or promotional codes available?
Promotional codes or special parking discounts may be available from time to time. When available, eligible customers can enter the applicable promotional code when making their online reservation. Any terms, conditions or eligibility requirements associated with the offer will apply.
Where can I find the parking reservation terms and conditions?
Parking reservations are subject to Halifax Stanfield’s parking terms and conditions and Privacy Policy.
Who can I contact for help with a parking reservation?
If you need help while entering or exiting Terminal Reserved, press the Help button on the parking equipment to connect with parking staff.
For assistance before or after your stay, email HIAA Customer Relations at info@halifaxstanfield.ca.